Privacy Policy

Introduction

At Flatelite, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with GDPR and Swiss data protection laws.

Data Controller

Flatelite is the data controller for personal information collected through our services. Our commitment is to protect your privacy and handle your data with transparency and care.

Personal Data We Collect

We collect information necessary to provide our luxury real estate services:

Contact Information: Name, email, phone number, and address

Property Preferences: Location, budget, and specific requirements

Communication Records: Messages and correspondence history

Technical Data: IP address, browser type, and cookies

Legal Basis for Processing

We process your data based on: Contractual necessity for our services, Legal obligations under Swiss and EU law, Legitimate business interests, Your explicit consent where required

How We Use Your Data

Property Search Services: Matching you with suitable properties

Communication: Responding to your inquiries and updates

Service Improvement: Enhancing our property selection services

Legal Compliance: Meeting regulatory requirements

Data Sharing and Transfers

We share data with: Property partners and agents, Legal and financial advisors, Service providers under strict confidentiality

Data Retention

We retain your data only as long as necessary for our services or as required by law. You can request data deletion at any time.

Your GDPR Rights

Access your personal data

Correct inaccurate information

Request data deletion

Restrict processing

Data portability

Object to processing

Cookie Policy

Essential Cookies: Required for website functionality

Analytical Cookies: Help us improve our services

Marketing Cookies: Enhance your browsing experience

You can manage cookie preferences through your browser settings

Cookie Management

We use cookies to enhance your experience. You can control cookies through browser settings:

Essential cookies cannot be disabled as they are necessary for website functionality

Analytics cookies help us understand user behavior

Marketing cookies are used only with your consent

Security Measures

We implement strong security measures to protect your data: Encryption, Access controls, Regular security assessments, Staff training

Updates to Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Check regularly for updates.

Contact Information

For privacy concerns, contact us at: info@flatelite.com